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About Us: Matt Francis, CEO View my BLOG   Executive with success in leveraging technology innovation to optimize performance for small to Fortune 100 organizations. Converted $1.2 million investment into $20+ million savings in IT development, operating and risk management costs. Created enterprise application for 10K+ employees servicing 1+ million customer commitments annually. Reduced escalations 10%, salvaged relationships and protected at-risk revenue stream. Led growth of IT consultancy from startup to $600K+ annual revenue and instant profitability. Won numerous contracts with Fortune 100 industry leader. Developed and launched state-of-the-art products. Secured Microsoft Gold Certified Partner classification in <60 days, gaining valuable credibility industrywide. Strategic thinker with high level of accountability and success in aligning IT operations with corporate objectives. - Drove $3+ million savings by leading design/release of real-time sales coaching tool for 6K+ employees in 9 states. -Project-managed successful customized automated training applications for BellSouth, Alltel, Siemens and Scientific Atlanta. -Instrumental in securing $7 million contract with 6-state retail chain; served as mission-critical technical sales support. -Selected to serve as CTO in launch of Web-based marketing and discount business. Change agent who leverages state-of-the-art, flexible IT methodologies to guide swift delivery of profitable solutions. -Inherited 6-month delay in integration of systems with $22 billion venture partner; completed within 6 weeks. -Spearheaded turnaround of server environment to 99.999% uptime from <50%; still in place after 6 years. -Achieved 100% success rate in deployment of IT applications vs. <60% industry average. -Personally innovated technologies and ideas with focus on increased productivity/efficiency; 4 patents pending. Profile IT Operations & Implementation P&L Accountability Project Management Business Development Systems Architecture & Integration Enterprise Solutions Process Improvements Startups & Turnarounds Product Design & Launch Intellectual Property Business Intelligence Resource Optimization Client & Vendor Relations Team Leadership Strategic Planning Risk Analysis & Mitigation Bachelor of Science, Management Information Systems, Southern Polytechnic State University, Marietta, GA, 2000 Completed 5-week study abroad program in Germany. Professional Experience InterScape, Inc., Marietta, GA 1998 - Present President / Senior Technology Consultant -Built business infrastructure to offer IT application/hosting services to clients ranging from early-stage to world-class companies. -Manages P&L, day-to-day operations, business/product development, marketing, strategic planning and client relationships. -Directed up to 15-member programmer, documentation and graphic designer team as well as outsourced vendor partners. -Grew revenue from zero to $600K+ annually. Earned accreditation as Microsoft Gold Certified Partner. -Led design, commercialization and release of Business Intel Viewer 1.0 and WebPilot Content Management products. -Acquired new business by marketing full range of custom development, search engine optimization and hosting services. -Took on projects with budgets to $3 million. Established track record of on-time/under-budget performance. BellSouth Telecommunications, Atlanta, GA Senior Consultant / Architect 1999 - 2005 -Selected as vendor to take over NT 4.0 Web server hosting project and resolve critical downtime issues. -Recruited to stay on as retained consultant. Grew to 50-server environment. Migrated Java technology to 1st Microsoft-hosted platform companywide, generating multimillion-dollar savings in development costs. -Responsible for internal application development including escalation management, coaching and customer referral systems. Hewlett-Packard, Atlanta, GA 1998 - 1999 Senior Support Engineer -Held full-time position while completing degree. Responsible for 3rd-level support of time and labor management systems. -Traveled to client sites, ensuring optimal availability of servers running DB2, Oracle and SQL Server. -Identified problems, defined client requirements, devised solutions and followed through with implementation.